{"id":130,"date":"2025-10-31T12:28:50","date_gmt":"2025-10-31T12:28:50","guid":{"rendered":"https:\/\/cloudabove.com\/kb\/how-to-update-your-cloudabove-account-email-address\/"},"modified":"2025-10-31T12:28:51","modified_gmt":"2025-10-31T12:28:51","slug":"how-to-update-your-cloudabove-account-email-address","status":"publish","type":"post","link":"https:\/\/cloudabove.com\/help\/how-to-update-your-cloudabove-account-email-address\/","title":{"rendered":"How to update your cloudabove account email address"},"content":{"rendered":"\n<p>Your customer account email address is used to login to your cloudabove portal at <strong>my.cloudabove.com<\/strong>. You&#8217;ll primarily use this account to order services, pay bills and access your ticket history. <\/p>\n\n\n\n<p>If you need to update the email address associated with your account, there are <strong>two<\/strong> <strong>profiles<\/strong> that need changing:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/my.cloudabove.com\/clientarea.php?action=details\">Account profile<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/my.cloudabove.com\/index.php?rp=\/user\/profile\">Customer profile<\/a><\/li>\n<\/ul>\n\n\n\n<p>Your <strong>account profile<\/strong> is primarily used for notifications (e.g. invoices, support, announcements). Whereas your <strong>customer profile<\/strong> is used for signing into your cloudabove account. <\/p>\n\n\n\n<p class=\"banner-note\">\ud83d\udca1 The customer account is not used to login to the hosting service (e.g. cPanel, Plesk, Scout Control Panel). <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Your customer account email address is used to login to your cloudabove portal at my.cloudabove.com. You&#8217;ll primarily use this account to order services, pay bills and access your ticket history. If you need to update the email address associated with your account, there are two profiles that need changing: Account&hellip;<\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[23],"tags":[],"class_list":["post-130","post","type-post","status-publish","format-standard","hentry","category-billing"],"_links":{"self":[{"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/posts\/130","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/comments?post=130"}],"version-history":[{"count":0,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/posts\/130\/revisions"}],"wp:attachment":[{"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/media?parent=130"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/categories?post=130"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/tags?post=130"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}