{"id":188,"date":"2025-11-03T15:54:56","date_gmt":"2025-11-03T15:54:56","guid":{"rendered":"https:\/\/cloudabove.com\/kb\/checking-your-email-deliverability-in-cpanel\/"},"modified":"2025-11-03T15:55:20","modified_gmt":"2025-11-03T15:55:20","slug":"checking-your-email-deliverability-in-cpanel","status":"publish","type":"post","link":"https:\/\/cloudabove.com\/help\/checking-your-email-deliverability-in-cpanel\/","title":{"rendered":"Checking your email deliverability in cPanel"},"content":{"rendered":"\n<p>Email deliverability ensures your emails reach recipients&#8217; inboxes without being blocked or marked as spam. cPanel helps you monitor three key authentication methods: <strong>SPF, DKIM,<\/strong> and <strong>DMARC.<\/strong><br><br><strong>Why Email Deliverability Matters<\/strong><br><br>Poor email deliverability can result in:<br><br>1. Emails being rejected by recipient servers (bounced)<br>2. Messages landing in spam\/junk folders<br>3. Domain reputation damage<br><br>Major email providers like Gmail, Yahoo, and Outlook require proper email authentication to accept incoming messages.<\/p>\n\n\n\n<p><strong>Accessing Email Deliverability Tools in cPanel:<\/strong><br><br><strong>Step 1: Access the Tool<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Log in to cPanel<\/li>\n\n\n\n<li>Navigate to the &#8220;Email&#8221; section or use the cPanel search bar and type &#8220;Email Deliverability&#8221;<\/li>\n\n\n\n<li>Click on &#8220;Email Deliverability&#8221;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"447\" src=\"https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/image-6-1024x447.png\" alt=\"\" class=\"wp-image-194\" srcset=\"https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/image-6-1024x447.png 1024w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/image-6-300x131.png 300w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/image-6-768x335.png 768w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/image-6-770x336.png 770w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/image-6.png 1190w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Step 2: Review Your Domains<\/strong>:<br>You&#8217;ll see a list of domains with status indicators:<br><br>\u2713 Green checkmark = Valid (working correctly)<br>\u26a0 Yellow warning = Problems detected<br>\u2717 Red X = Invalid or missing<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"91\" src=\"https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/image-11-1024x91.png\" alt=\"\" class=\"wp-image-189\" srcset=\"https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/image-11-1024x91.png 1024w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/image-11-300x27.png 300w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/image-11-768x68.png 768w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/image-11-1536x137.png 1536w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/image-11-770x68.png 770w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/image-11.png 1564w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>How to Fix Email Deliverability Issues:<\/strong><br><br><strong>Automatic Fix (Recommended)<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to <strong>Email Deliverability<\/strong> in cPanel<\/li>\n\n\n\n<li>Click <strong>&#8220;Repair&#8221;<\/strong> if the button appears<\/li>\n\n\n\n<li>Click <strong>&#8220;Manage&#8221;<\/strong> next to the problematic domain<\/li>\n\n\n\n<li>Click <strong>&#8220;Install the suggested record&#8221;<\/strong> for any invalid records<\/li>\n\n\n\n<li>Wait for DNS propagation (within 24 to 48 hours)<\/li>\n<\/ol>\n\n\n\n<p><strong>Manual Fix (Advanced Users)<\/strong><br><br>If using external DNS hosting:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to <strong>Email Deliverability<\/strong> in cPanel<\/li>\n\n\n\n<li>Click <strong>&#8220;Manage&#8221;<\/strong> next to your domain<\/li>\n\n\n\n<li>Copy the recommended SPF\/DKIM\/DMARC records<\/li>\n\n\n\n<li>Log in to your DNS provider (Cloudflare, GoDaddy, etc.)<\/li>\n\n\n\n<li>Add or update the TXT records manually<\/li>\n\n\n\n<li>Wait for DNS propagation (within 24 to 48 hours)<br><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"754\" height=\"731\" src=\"https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/image-8.png\" alt=\"\" class=\"wp-image-192\" style=\"width:840px;height:auto\" srcset=\"https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/image-8.png 754w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/image-8-300x291.png 300w\" sizes=\"auto, (max-width: 754px) 100vw, 754px\" \/><\/figure>\n\n\n\n<p>If your domain uses external DNS (nameservers pointing to Cloudflare, Route 53, etc.), you must add the SPF record at your DNS provider, not in cPanel. <br><br>Example using Cloudflare:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to Cloudflare and select your domain.<\/li>\n\n\n\n<li>Go to DNS \u2192 Click <strong>&#8220;Add Record&#8221;<\/strong><\/li>\n\n\n\n<li>Fill out the form:<br><strong>&#8211; Type:<\/strong> TXT<br><strong>&#8211; Name:<\/strong> @ <br><strong>&#8211; Content:<\/strong> Paste the SPF value from cPanel (don&#8217;t copy from the screenshot below\u2014use your own value)<br><\/li>\n\n\n\n<li>Click <strong>&#8220;Save&#8221;<\/strong><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"816\" height=\"784\" src=\"https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/image-10.png\" alt=\"\" class=\"wp-image-190\" style=\"width:840px;height:auto\" srcset=\"https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/image-10.png 816w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/image-10-300x288.png 300w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/image-10-768x738.png 768w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/image-10-770x740.png 770w\" sizes=\"auto, (max-width: 816px) 100vw, 816px\" \/><\/figure>\n\n\n\n<p><br><strong>Best Practices for Email Deliverability:<\/strong><br><br>&#8211; <strong>Monitor regularly:<\/strong> Check the Email Deliverability after DNS changes, or server migrations.<br><br>&#8211; <strong>Keep records updated:<\/strong> Update SPF when changing hosts, regenerate compromised DKIM keys, and adjust DMARC policies as needed.<br><br>&#8211; <strong>Enable all three methods:<\/strong> Use SPF (required), DKIM (strongly recommended), and DMARC (recommended for businesses) for best deliverability.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Email deliverability ensures your emails reach recipients&#8217; inboxes without being blocked or marked as spam. cPanel helps you monitor three key authentication methods: SPF, DKIM, and DMARC.Why Email Deliverability MattersPoor email deliverability can result in:1. Emails being rejected by recipient servers (bounced)2. Messages landing in spam\/junk folders3. Domain reputation damageMajor&hellip;<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7,8],"tags":[],"class_list":["post-188","post","type-post","status-publish","format-standard","hentry","category-cpanel","category-email"],"_links":{"self":[{"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/posts\/188","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/comments?post=188"}],"version-history":[{"count":3,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/posts\/188\/revisions"}],"predecessor-version":[{"id":197,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/posts\/188\/revisions\/197"}],"wp:attachment":[{"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/media?parent=188"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/categories?post=188"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/tags?post=188"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}