{"id":225,"date":"2025-11-10T14:12:04","date_gmt":"2025-11-10T14:12:04","guid":{"rendered":"https:\/\/cloudabove.com\/kb\/using-ftp-to-upload-download-files\/"},"modified":"2025-11-10T14:12:04","modified_gmt":"2025-11-10T14:12:04","slug":"using-ftp-to-upload-download-files","status":"publish","type":"post","link":"https:\/\/cloudabove.com\/help\/using-ftp-to-upload-download-files\/","title":{"rendered":"Using FTP to upload\/download files"},"content":{"rendered":"\n<p>1.&nbsp;Download an FTP Client. We would recommend using FileZilla, it\u2019s one of the most popular FTP clients and it\u2019s also free!<\/p>\n\n\n\n<p><a href=\"https:\/\/filezilla-project.org\">https:\/\/filezilla-project.org<\/a><\/p>\n\n\n\n<p>Once you have installed FileZilla, we can look at getting connected to the server. We are going connect using your cPanel login credentials. When you first set up an account with us, you would have received an email with the details on how you can gain access to your control panel. If you have lost those details, feel free to raise a support ticket or call in.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>2.&nbsp;Please open FileZilla and enter in the connection details:<\/p>\n\n\n\n<p><strong>Host<\/strong>: This is usually ftp.<em>yourdomain.co.uk<\/em><br><strong>Username<\/strong>: The same as your cPanel username<br><strong>Password<\/strong>: The same as your cPanel password<br><strong>Port<\/strong>: This can be left blank, or enter 21<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/support.cloudabove.com\/sc_assets\/9484\/1.JPG\" alt=\"\"\/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>3. Now you are connected, you will see two panes, the left side is your local folder structure and the right side is the remote servers folder structure. The contents of your website will be within a folder called \u201cpublic_html\u201d, every document for your website should be inside this directory.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/support.cloudabove.com\/sc_assets\/9487\/4.JPG\" alt=\"\"\/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>4. To upload or download files, simply drag and drop them into place. As an example I have dragged the file \u201cmaintenance.html\u201d from my local computer (left pane) to the server (right pane). This would now mean that you could access that file by going to www.<em>yourdomain.co.uk\/<\/em>maintenance.html.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/support.cloudabove.com\/sc_assets\/9490\/5.JPG\" alt=\"\"\/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>1.&nbsp;Download an FTP Client. We would recommend using FileZilla, it\u2019s one of the most popular FTP clients and it\u2019s also free! https:\/\/filezilla-project.org Once you have installed FileZilla, we can look at getting connected to the server. We are going connect using your cPanel login credentials. When you first set up&hellip;<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25,21],"tags":[],"class_list":["post-225","post","type-post","status-publish","format-standard","hentry","category-access","category-advanced-techniques"],"_links":{"self":[{"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/posts\/225","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/comments?post=225"}],"version-history":[{"count":0,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/posts\/225\/revisions"}],"wp:attachment":[{"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/media?parent=225"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/categories?post=225"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/tags?post=225"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}