{"id":384,"date":"2025-11-26T16:02:17","date_gmt":"2025-11-26T16:02:17","guid":{"rendered":"https:\/\/cloudabove.com\/kb\/updating-whois-information\/"},"modified":"2025-11-26T16:02:17","modified_gmt":"2025-11-26T16:02:17","slug":"updating-whois-information","status":"publish","type":"post","link":"https:\/\/cloudabove.com\/help\/updating-whois-information\/","title":{"rendered":"Updating WHOIS Information"},"content":{"rendered":"\n<p>When you register a domain some contact information get&#8217;s associated with it such as your name\/your company name, email address and phone number etc. <\/p>\n\n\n\n<p>This information is primarily used for verification by domain registrars and is typically hidden from public view. But there may come a time where you need to update this information, for example if your email address changes or your companies office changes address etc, so how do you change it?<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<p>1.\u00a0Login to your <strong><a href=\"http:\/\/my.cloudabove.com\">Customer Portal<\/a><\/strong>, then navigate to <strong>Domains<\/strong>\/<strong>My Domains<\/strong>. <a href=\"https:\/\/my.swbroadband.co.uk\/clientarea.php\"><\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<p>2.\u00a0Search for your domain, then click the drop down to the right of your domain and select <strong>Manage Domain<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"506\" src=\"https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/WHMCSManageDomain-1-1024x506.png\" alt=\"\" class=\"wp-image-390\" srcset=\"https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/WHMCSManageDomain-1-1024x506.png 1024w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/WHMCSManageDomain-1-300x148.png 300w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/WHMCSManageDomain-1-768x380.png 768w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/WHMCSManageDomain-1-770x381.png 770w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/WHMCSManageDomain-1.png 1395w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<p>3.&nbsp;Click on<strong> Contact Information<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"441\" src=\"https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/WHMCSContactInfo-1024x441.png\" alt=\"\" class=\"wp-image-386\" srcset=\"https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/WHMCSContactInfo-1024x441.png 1024w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/WHMCSContactInfo-300x129.png 300w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/WHMCSContactInfo-768x331.png 768w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/WHMCSContactInfo-770x332.png 770w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/WHMCSContactInfo.png 1506w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<p>4.\u00a0You can now fill out your information and click <strong>Save Changes<\/strong> at the bottom of the page.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"677\" src=\"https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/WHMCSContactInfoForm-1024x677.png\" alt=\"\" class=\"wp-image-385\" srcset=\"https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/WHMCSContactInfoForm-1024x677.png 1024w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/WHMCSContactInfoForm-300x198.png 300w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/WHMCSContactInfoForm-768x508.png 768w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/WHMCSContactInfoForm-770x509.png 770w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/11\/WHMCSContactInfoForm.png 1407w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"banner-note\">\ud83d\udca1<strong>Note: <\/strong>After updating the WHOIS information the changes will take effect within the following 24 hours. <\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<p>That\u2019s it, you\u2019ve now updated your <strong>WHOIS Information<\/strong> for your domain.<\/p>\n\n\n\n<p>If you are running into any issues or have any further questions or concerns, please don\u2019t hesitate to get in touch.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When you register a domain some contact information get&#8217;s associated with it such as your name\/your company name, email address and phone number etc. This information is primarily used for verification by domain registrars and is typically hidden from public view. But there may come a time where you need&hellip;<\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[24],"tags":[],"class_list":["post-384","post","type-post","status-publish","format-standard","hentry","category-domains"],"_links":{"self":[{"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/posts\/384","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/comments?post=384"}],"version-history":[{"count":1,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/posts\/384\/revisions"}],"predecessor-version":[{"id":392,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/posts\/384\/revisions\/392"}],"wp:attachment":[{"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/media?parent=384"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/categories?post=384"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/tags?post=384"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}