{"id":398,"date":"2025-12-03T14:17:32","date_gmt":"2025-12-03T14:17:32","guid":{"rendered":"https:\/\/cloudabove.com\/kb\/creating-an-ftp-account-plesk\/"},"modified":"2025-12-03T14:17:32","modified_gmt":"2025-12-03T14:17:32","slug":"creating-an-ftp-account-plesk","status":"publish","type":"post","link":"https:\/\/cloudabove.com\/help\/creating-an-ftp-account-plesk\/","title":{"rendered":"Creating an FTP account (Plesk)"},"content":{"rendered":"\n<p>There\u2019s various different ways to access\/edit your files on your hosting, such&nbsp;<strong>SSH<\/strong>,&nbsp;<strong>FTP<\/strong>&nbsp;or simply using the&nbsp;<strong>File Manager<\/strong>&nbsp;in the hosting control panel.<\/p>\n\n\n\n<p>This guide will show you how to setup an&nbsp;<strong>FTP account<\/strong>&nbsp;to access your hosting.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<p>1.\u00a0<strong>Login to your Plesk account<\/strong>. When you first set up an account with us, you would have received an email with the details on how you can gain access to your control panel. If you have lost those details, feel free to raise a support ticket, visit our website for live chat, or call in.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<p>2.\u00a0Find the site you want to create an <strong>FTP account <\/strong>for, then click\u00a0<strong>FTP<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"476\" src=\"https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/PleskFTP-1024x476.png\" alt=\"\" class=\"wp-image-402\" srcset=\"https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/PleskFTP-1024x476.png 1024w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/PleskFTP-300x139.png 300w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/PleskFTP-768x357.png 768w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/PleskFTP-770x358.png 770w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/PleskFTP.png 1360w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<p>3.\u00a0Click <strong>Add an FTP Account<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"217\" src=\"https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/PleskAddFTP-1-1024x217.png\" alt=\"\" class=\"wp-image-400\" srcset=\"https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/PleskAddFTP-1-1024x217.png 1024w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/PleskAddFTP-1-300x64.png 300w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/PleskAddFTP-1-768x163.png 768w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/PleskAddFTP-1-770x163.png 770w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/PleskAddFTP-1.png 1387w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<p>4. Add the desired details such as the\u00a0<strong>FTP Username\u00a0<\/strong>and\u00a0<strong>FTP Password<\/strong>, then click <strong>OK<\/strong> to create the <strong>FTP account<\/strong>.<\/p>\n\n\n\n<p class=\"banner-warning\">\u26a0\ufe0f<strong>Important:\u00a0<\/strong>Please make sure to set a\u00a0<strong>strong<\/strong>\u00a0password, the stronger the password the less likely it can be brute forced\/bypassed. <\/p>\n\n\n\n<p class=\"banner-note\">\ud83d\udca1<strong>Note:<\/strong>\u00a0Once the password has been set it\u2019s not stored anywhere visible\/accessible, so we also recommend making the password memorable and\/or storing the password in a secure location (e.g. a password manager). <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"629\" src=\"https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/PleskFTPDetails-1024x629.png\" alt=\"\" class=\"wp-image-399\" srcset=\"https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/PleskFTPDetails-1024x629.png 1024w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/PleskFTPDetails-300x184.png 300w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/PleskFTPDetails-768x472.png 768w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/PleskFTPDetails-770x473.png 770w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/PleskFTPDetails.png 1181w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<p>That\u2019s it, you\u2019ve now created a new\u00a0<strong>FTP account<\/strong>\u00a0in Plesk.<\/p>\n\n\n\n<p>If you are running into any issues or have any further questions or concerns, please don\u2019t hesitate to get in touch.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>There\u2019s various different ways to access\/edit your files on your hosting, such&nbsp;SSH,&nbsp;FTP&nbsp;or simply using the&nbsp;File Manager&nbsp;in the hosting control panel. This guide will show you how to setup an&nbsp;FTP account&nbsp;to access your hosting. 1.\u00a0Login to your Plesk account. When you first set up an account with us, you would have&hellip;<\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25,28],"tags":[],"class_list":["post-398","post","type-post","status-publish","format-standard","hentry","category-access","category-plesk"],"_links":{"self":[{"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/posts\/398","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/comments?post=398"}],"version-history":[{"count":1,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/posts\/398\/revisions"}],"predecessor-version":[{"id":403,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/posts\/398\/revisions\/403"}],"wp:attachment":[{"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/media?parent=398"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/categories?post=398"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/tags?post=398"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}