{"id":417,"date":"2025-12-07T11:53:49","date_gmt":"2025-12-07T11:53:49","guid":{"rendered":"https:\/\/cloudabove.com\/kb\/reset-your-sftp-password-in-scout\/"},"modified":"2025-12-07T11:57:30","modified_gmt":"2025-12-07T11:57:30","slug":"reset-your-sftp-password-in-scout","status":"publish","type":"post","link":"https:\/\/cloudabove.com\/help\/reset-your-sftp-password-in-scout\/","title":{"rendered":"Reset Your SFTP Password in Scout"},"content":{"rendered":"\n<p>You can reset your SFTP password in Scout in just a few clicks. This is useful if:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You want to improve the security of your account, or<\/li>\n\n\n\n<li>You need to share SFTP login details with a trusted developer.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Login to your cloudabove account<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to cloudabove.com<\/li>\n\n\n\n<li>Login to your account<\/li>\n\n\n\n<li>Open your Scout control panel.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"278\" src=\"https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/image-5-1024x278.png\" alt=\"\" class=\"wp-image-421\" style=\"width:769px;height:auto\" srcset=\"https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/image-5-1024x278.png 1024w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/image-5-300x81.png 300w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/image-5-768x208.png 768w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/image-5-1536x417.png 1536w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/image-5-770x209.png 770w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/image-5.png 1829w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><br><strong>Open the Site settings<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>In Scout, you\u2019ll see a list of your <strong>Sites<\/strong>.<\/li>\n\n\n\n<li>Find the site you want to manage.<\/li>\n\n\n\n<li>Click the <strong>Settings cog icon<\/strong> beside that site.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"182\" src=\"https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/image-6-1024x182.png\" alt=\"\" class=\"wp-image-420\" srcset=\"https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/image-6-1024x182.png 1024w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/image-6-300x53.png 300w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/image-6-768x136.png 768w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/image-6-1536x273.png 1536w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/image-6-770x137.png 770w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/image-6.png 1739w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Go to the Password section<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>On the left-hand side of the settings page, look for the <strong>Password<\/strong> section.<\/li>\n\n\n\n<li>Click the <strong>Change<\/strong> button in that section.<\/li>\n<\/ol>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"678\" height=\"523\" src=\"https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/image-7.png\" alt=\"\" class=\"wp-image-419\" style=\"width:439px;height:auto\" srcset=\"https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/image-7.png 678w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/image-7-300x231.png 300w\" sizes=\"auto, (max-width: 678px) 100vw, 678px\" \/><\/figure>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Reset your SFTP password<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>You\u2019ll be taken to the relevant password area.<\/li>\n\n\n\n<li>Click the <strong>Reset password<\/strong> button.<\/li>\n<\/ol>\n\n\n\n<p>Scout will now automatically generate a new secure SFTP password for you.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><br><strong>Copy and store the new password<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>After the password is reset, you\u2019ll see your new password displayed.<\/li>\n\n\n\n<li>To the right of the password, click the small <strong>Copy<\/strong> icon.<\/li>\n<\/ol>\n\n\n\n<p>Now is a good time to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Save the password in a <strong>Password Manager<\/strong>, or<\/li>\n\n\n\n<li>Share it securely with a <strong>trusted developer<\/strong> who will be managing the site.<\/li>\n<\/ul>\n\n\n\n<p class=\"banner-tip\">\ud83d\udc49 \u26a0\ufe0f <strong>Important:<\/strong> Treat this password like a key to your website. Don\u2019t share it over insecure channels (like plain text email or chat).<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Note the SFTP connection details<\/strong><\/h3>\n\n\n\n<p>In the same area, you\u2019ll also see:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The <strong>Username<\/strong> (top left)<\/li>\n\n\n\n<li>The <strong>Server IP address<\/strong><\/li>\n\n\n\n<li>The <strong>SFTP Port<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Developers will usually need <strong>all three<\/strong> of these details, along with the new password, to connect via SFTP.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"601\" height=\"498\" src=\"https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/image-8.png\" alt=\"\" class=\"wp-image-418\" style=\"width:403px;height:auto\" srcset=\"https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/image-8.png 601w, https:\/\/kb.cloudabove.com\/wp-content\/uploads\/sites\/4\/2025\/12\/image-8-300x249.png 300w\" sizes=\"auto, (max-width: 601px) 100vw, 601px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>You can reset your SFTP password in Scout in just a few clicks. This is useful if: You want to improve the security of your account, or You need to share SFTP login details with a trusted developer. Login to your cloudabove account Go to cloudabove.com Login to your account&hellip;<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[],"class_list":["post-417","post","type-post","status-publish","format-standard","hentry","category-our-control-panel"],"_links":{"self":[{"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/posts\/417","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/comments?post=417"}],"version-history":[{"count":7,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/posts\/417\/revisions"}],"predecessor-version":[{"id":428,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/posts\/417\/revisions\/428"}],"wp:attachment":[{"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/media?parent=417"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/categories?post=417"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/tags?post=417"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}