{"id":437,"date":"2025-12-12T15:00:52","date_gmt":"2025-12-12T15:00:52","guid":{"rendered":"https:\/\/cloudabove.com\/kb\/downloading-a-site-backup-on-scout\/"},"modified":"2026-01-15T13:49:12","modified_gmt":"2026-01-15T13:49:12","slug":"downloading-a-site-backup-on-scout","status":"publish","type":"post","link":"https:\/\/cloudabove.com\/help\/downloading-a-site-backup-on-scout\/","title":{"rendered":"Downloading a Site Backup on Scout"},"content":{"rendered":"\n

Need a local copy of your website? Whether you’re archiving, migrating, or just being extra safe, this guide shows you how to create and download a complete backup in Scout.<\/p>\n\n\n\n

Step 1: Open Site Settings<\/h2>\n\n\n\n

Log into cloudabove.com<\/strong> and open your Scout Control Panel. You’ll see your sites listed on the dashboard.<\/p>\n\n\n\n

Click the Settings icon<\/strong> next to the site you want to back up.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Step 2: Go to Backups<\/h2>\n\n\n\n

In the site settings menu, navigate to the “Backups”<\/strong> section.<\/p>\n\n\n\n

Step 3: Create a Snapshot<\/h2>\n\n\n\n

You’ll see the “Snapshots”<\/strong> section\u2014this is where you create downloadable backups that include both your site files and database.<\/p>\n\n\n\n

Give your backup a meaningful name in the label box (like “2025-Jan-Full-Backup” or “Pre-Launch”), then click “Create snapshot”<\/strong>.
<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Wait for the Backup to Complete<\/h2>\n\n\n\n

Your backup is now processing in the background. Depending on your site’s size and complexity, this could take anywhere from a few seconds to several minutes.<\/p>\n\n\n\n

You’ll see a pop-up notification<\/strong> in the lower right corner when it’s done. You can also check the Backups section\u2014look for a “Ready”<\/strong> status icon next to your backup.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Download Your Files<\/h2>\n\n\n\n

Now it’s time to grab those files to your computer.<\/p>\n\n\n\n

In the site settings, go to:<\/strong><\/p>\n\n\n\n

    \n
  1. “Files”<\/strong> section<\/li>\n\n\n\n
  2. Click “Open File Manager”<\/strong><\/li>\n<\/ol>\n\n\n\n
    \"\"<\/figure>\n\n\n\n

    Find and Download Your Backups<\/h2>\n\n\n\n

    Navigate to the “backups”<\/strong> folder. You’ll see two files with random names\u2014one contains your website files, the other contains your database. Both are essential.<\/p>\n\n\n\n

    You can confirm these are your recent backup by checking the modification date\/time<\/strong> on the right. It should match when you created the snapshot.<\/p>\n\n\n\n

    To download both files:<\/strong><\/p>\n\n\n\n

      \n
    1. Right-click the first file<\/li>\n\n\n\n
    2. Select “Download”<\/strong><\/li>\n\n\n\n
    3. Repeat for the second file<\/li>\n<\/ol>\n\n\n\n

      Both files will download to your PC. You now have a complete, local copy of your website.<\/p>\n\n\n\n

      \"\"<\/figure>\n\n\n\n

      What’s Next?<\/strong> Keep these files safe for archival, or send them to a developer if they need them for migration or troubleshooting.<\/p>\n\n\n\n

      Questions or suggestions?<\/strong> We’d love to hear from you.<\/p>\n\n\n\n

      <\/p>\n","protected":false},"excerpt":{"rendered":"

      Need a local copy of your website? Whether you’re archiving, migrating, or just being extra safe, this guide shows you how to create and download a complete backup in Scout. Step 1: Open Site Settings Log into cloudabove.com and open your Scout Control Panel. You’ll see your sites listed on…<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[],"class_list":["post-437","post","type-post","status-publish","format-standard","hentry","category-our-control-panel"],"_links":{"self":[{"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/posts\/437","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/comments?post=437"}],"version-history":[{"count":3,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/posts\/437\/revisions"}],"predecessor-version":[{"id":513,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/posts\/437\/revisions\/513"}],"wp:attachment":[{"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/media?parent=437"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/categories?post=437"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/tags?post=437"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}