{"id":801,"date":"2026-03-26T17:25:54","date_gmt":"2026-03-26T17:25:54","guid":{"rendered":"https:\/\/cloudabove.com\/help\/?p=801"},"modified":"2026-03-27T14:19:22","modified_gmt":"2026-03-27T14:19:22","slug":"jetbackup-restoring-or-downloading-a-full-account-backup","status":"publish","type":"post","link":"https:\/\/cloudabove.com\/help\/jetbackup-restoring-or-downloading-a-full-account-backup\/","title":{"rendered":"JetBackup – Restoring or Downloading a Full Account Backup"},"content":{"rendered":"\n

JetBackup maintains automatic backups of your hosting account, including files, databases, email accounts, cron jobs, DNS zones, and SSL certificates. You can restore any of these from a previous backup point, or download a copy to keep locally.<\/p>\n\n\n\n

This guide covers full account<\/strong> restores and downloads. If you only need to restore a specific part of your account, see the related guides below \u2014 the process is simpler and avoids overwriting anything you don’t need to change.<\/p>\n\n\n\n

\u26a0\ufe0f WARNING<\/strong>: A full account restore will overwrite<\/strong> your entire hosting account \u2014 all files, databases, email accounts, and other configuration. Make sure this is what you intend before proceeding. If you only need to restore a single file, database, or email account, use one of the individual restore options instead.<\/p>\n\n\n\n

Accessing JetBackup<\/h2>\n\n\n\n

cPanel<\/h3>\n\n\n\n

Step 1.<\/strong> Log in to cPanel.<\/p>\n\n\n\n

Step 2.<\/strong> Scroll to the Files<\/strong> section and click JetBackup<\/strong>, or use the search bar at the top of cPanel to find it.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Plesk<\/h3>\n\n\n\n

Step 1.<\/strong> Log in to Plesk.<\/p>\n\n\n\n

Step 2.<\/strong> Click on your domain under Websites & Domains<\/strong>, then scroll to the Files & Databases<\/strong> section and click JetBackup 5<\/strong>.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Restoring a Full Account Backup<\/h2>\n\n\n\n

Step 1.<\/strong> From the JetBackup dashboard, click the Full Backups<\/strong> icon.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Step 2.<\/strong> You’ll see a list of available backup snapshots with dates. Select the backup point you want to revert to and click Restore<\/strong>.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Step 3.<\/strong> Confirm by clicking Restore Selected Items<\/strong>.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Step 4.<\/strong> The restore job will be queued. Click the Queue<\/strong> button on the JetBackup dashboard to monitor progress. The job will show a status of Completed<\/strong> once the restore has finished.<\/p>\n\n\n\n

Depending on the size of your account, the restore may take anywhere from a few seconds to several minutes.<\/p>\n\n\n\n

Downloading a Full Account Backup<\/h2>\n\n\n\n

The process is the same as restoring \u2014 select the account and backup date as described above, but click Download<\/strong> instead of Restore<\/strong>. Confirm with Download Selected Items<\/strong>, then check the Queue<\/strong> for progress. Once the job shows Completed<\/strong>, go to the Downloads<\/strong> tab to save the archive to your local device.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

\ud83d\udc49 The backup will be a .tar.gz<\/code> archive. You can extract it with any standard archive tool (7-Zip, WinRAR, or the tar<\/code> command on Linux\/macOS).<\/p>\n\n\n\n

Restoring Individual Items<\/h2>\n\n\n\n

You don’t need to run a full account restore to recover a single component. JetBackup lets you restore each of the following independently:<\/p>\n\n\n\n

    \n
  • Home Directory<\/strong> \u2014 restore individual files and folders without affecting the rest of your account<\/li>\n\n\n\n
  • Databases<\/strong> \u2014 restore a specific MySQL database to a previous state<\/li>\n\n\n\n
  • Email Accounts<\/strong> \u2014 restore a mailbox and its contents<\/li>\n\n\n\n
  • Cron Jobs<\/strong> \u2014 restore your scheduled tasks<\/li>\n\n\n\n
  • DNS Zones<\/strong> \u2014 restore DNS records for a domain<\/li>\n\n\n\n
  • SSL Certificates<\/strong> \u2014 restore a previously installed certificate<\/li>\n<\/ul>\n\n\n\n

    Each of these options is available from the JetBackup dashboard and follows the same select-and-restore workflow described above.<\/p>\n\n\n\n

    Monitoring Jobs and Notifications<\/h2>\n\n\n\n

    All restore and download operations run as background jobs. You can check their progress at any time by clicking the Queue<\/strong> button on the JetBackup dashboard.<\/p>\n\n\n\n

    JetBackup can also send email notifications when jobs complete. To configure this, click the Settings<\/strong> icon on the JetBackup dashboard and enable email notifications.<\/p>\n","protected":false},"excerpt":{"rendered":"

    JetBackup maintains automatic backups of your hosting account, including files, databases, email accounts, cron jobs, DNS zones, and SSL certificates. You can restore any of these from a previous backup point, or download a copy to keep locally. This guide covers full account restores and downloads. If you only need…<\/p>\n","protected":false},"author":13,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[30,7,28],"tags":[],"class_list":["post-801","post","type-post","status-publish","format-standard","hentry","category-backups","category-cpanel","category-plesk"],"_links":{"self":[{"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/posts\/801","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/comments?post=801"}],"version-history":[{"count":7,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/posts\/801\/revisions"}],"predecessor-version":[{"id":854,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/posts\/801\/revisions\/854"}],"wp:attachment":[{"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/media?parent=801"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/categories?post=801"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cloudabove.com\/help\/wp-json\/wp\/v2\/tags?post=801"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}