Questions?   Call us on 01872 672 050

Managed Hosting

Our flagship hosting service with unbeatable performance & 24/7 pro-active support

A 360° solution

We like to keep our hosting simple, that's why all of our managed packages are all inclusive, meaning there's no hidden costs or unwanted surprises.

The best performance

Your managed server's resources are dedicated and expertly tailored to the needs of your website, maximising your site's performance.

Unbeatable support

Our managed hosting allows you to simply step away from the hosting and focus on nothing but your business. Let us handle the rest, we're here 24/7.

Features

  • Your own private server
  • 24/7/365 monitoring & support
  • Free migration
  • Daily offsite backups
  • Application firewall
  • Bespoke optimisation
  • PCI compliant as standard
  • Free hosted email
  • Free GeoTrust SSL certificate
  • Free temporary scaling
  • 99.99% uptime SLA
  • 100% Satisfaction Guarantee

Technologies

  • PHP 5-7.1
  • MySQL 5.7
  • Apache, nginx & LiteSpeed
  • Varnish Cache
  • nginx FastCGI Cache
  • Zend Opcache, APC & Memcached
  • Git & Subversion
  • SSH & SFTP
  • phpMyAdmin

M1

£39/month
  • Dual Intel® Xeon Processor
  • 1 GB dedicated RAM
  • 30 GB Storage (SSD)
  • Unlimited bandwidth
  • 1 Gbps Connection

M2

£54/month
  • Quad Intel® Xeon Processor
  • 2 GB dedicated RAM
  • 80 GB Storage (SSD)
  • Unlimited bandwidth
  • 1 Gbps Connection
  • Our best selling package

M3

£99/month
  • Octo Intel® Xeon Processor
  • 4 GB dedicated RAM
  • 120 GB Storage (SSD)
  • Unlimited bandwidth
  • 1 Gbps Connection
All pricing excludes VAT at 20%

Not sure which package is best for you? Call us today on 01872 672 050

We understand that every website & business has different needs. That's why we work closely with our managed hosting customers to ensure that we deliver a hosting service that's within budget & continues to deliver its promises.

Flexible

Big launch or press release coming up? We'll temporarily scale your managed server's resources for free. Plus, we're always available to advise you as your grow.

Secure & compliant

Comprehensive security & PCI compliant as standard. Multiple layers of security, intrusion & malware detection sit between your site and the web.

Dependable

Through 24 hour monitoring, preventative maintenance, automatic healing & daily backups - every effort is made to ensure that your site is always online.

Frequently Asked Questions

Everything you need to know about our managed hosting
Which package is suitable for me?

A number of factors can influence your site's requirements (e.g. type of site, technologies in use, traffic), so it's best to talk to your developer (or one of our team) to determine your requirements. However, we've compiled a basic set of guidelines:

Small to medium business (custom or common PHP frameworks), Joomla, WordPress & WooCommerce sites are best suited to our M1 or M2 hosting package.

Larger sites or heavier applications (such as Magento) are best suited to our M3 hosting package. We're also happy to design custom packages which meet your site's requirements and budget.

If hosting isn't your area, simply give us a call on 01872 672 050 or email us to discuss your requirements in more detail.

Will you manage my site's migration?

Free site migration is included with all managed hosting packages.

We offer a comprehensive (start to finish) migration service. It covers the initial analysis of your account (checking and understanding your requirements), scheduling backup and transfer of all site data & e-mail, reconfiguration, testing and DNS switch over. As long as we have all the access we need, the entire process is managed for you - making the migration very straight forward and stress-free.

We're also happy to schedule the migration outside of your normal business hours, meaning minimal interruption to your visitors and day to day business.

In most instances, we're able to complete a migration with no more than 30 minutes downtime.

Are backups included?

Absolutely. Comprehensive enterprise grade backups are included with each managed server.

Depending on the type of site, backups are configured on a daily or even hourly basis with at least 30 days of data retained. This allows us to restore a file, database or even the entire server back to any day (or hour) in the last month.

Backups are managed and monitored for you as part of the service. We don't charge for restores either.

How easy is it to upgrade or downgrade?

Temporary upgrades & scaling

As part of your managed service, we can scale your server's resources temporarily free of charge. This is perfect for situations where your site's popularity is expected to increase due to a promotion or campaign.

Once the campaign has finished, your server's resources are scaled back down to their normal level.

Permanent upgrades or downgrades

Resources can easily be scaled up or down depending on your requirements (subject to availability). Downtime is absolutely minimal (less than 5 minutes).

All you need to do is get in touch and we'll handle the rest.

Where are your servers based?

All of our servers are based in the UK (London, Maidenhead and Manchester). Our support is based in the heart of the South West - Cornwall.

We don't outsource any of our support or services.

What sites do you support?

Our packages and services are aimed towards PHP and MySQL driven sites such as:

  • WordPress
  • WooCommerce
  • Magento
  • Drupal
  • Laravel
  • CodeIgniter
  • OpenCart & PrestaShop
  • vBulletin, phpBB & other forum systems
  • Bespoke/custom PHP applications
  • Static HTML/CSS sites

As each server is bespoke designed for your application/site, there are no limits to what can be hosted on your managed server.

If you would like to tell us more about your site, please feel free to contact us.

What support is available if something goes wrong?

It's our responsibility to ensure that your site is online and running smoothly.

Your service is monitored from multiple locations 24 hours a day, 7 days a week. If an issue is detected, our engineers are immediately alerted. This means if there's a network, software or hardware problem; we'll be addressing the problem for you straight away.

Other issues (website errors, performance and email issues etc) are still covered in our support. We're more than happy to help and advise with any issue which is related to your service.

We're able to offer basic support for website related problems (within reason), but we may refer you to a web developer/designer depending on the type and severity of the issue. Although we have web development experience, our expertise is in server management - so it's best to leave certain tasks to experienced web developers.

If you have any questions or concerns regarding our support policy, please don't hesitate to contact us and we'll be more than happy to answer your questions.

How many sites can be hosted on a Managed Server?

This depends on the popularity and requirements of each site. However, in most cases you can run multiple sites and projects from the same server.

We can also setup a staging/development area for you, allowing you to develop your site without interfering with the live site.

Multi-site hosting is best discussed with one of our team, so please contact us to discuss your requirements in more detail.

What control panel is installed?

We don't install a control panel by default. A control panel uses unnecessary resources (decreasing efficiency) and limits the amount of control we have over the server's configuration (limiting our optimisation abilities).

However, we'll still provide you with (S)FTP and phpMyAdmin access to manage your hosting. A fully featured control panel is supplied to manage your email and spam protection.

You'll still have full access to your site's administrative backend e.g. the WordPress Dashboard, Magento Admin and so on.

Our goal is allow you to completely step away from the hosting itself, so most (if not all) hosting related tasks are our responsibility.

Can you install a control panel?

We're happy to install and manage any software that you require; so we'll still be more than happy to install a control panel of your choice if you prefer. This is perfect for web development agencies or businesses that require cPanel/Plesk access.

DCINet

We had no concerns in using a cloudabove. Unlike the expensive "big named" supplier they used before, the cloudabove server NEVER went down.

James Gillard DCINET
Customer Testimonails

Highly professional, extremely helpful, very responsive. I can not fully express how fantastic these people are! .. I wouldn't hesitate to recommend them to anyone looking for a quality hosting provider.

Rob Iles Harmony Automation Ltd
Customer Testimonails

We have a complex international Magento multi-store installation which our old hosting couldn't handle. The migration to cloudabove was quick and painless and nothing was too much trouble for Ryan and his team.

Steve Johnson HEL Performance
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