If you have any question you can ask below or enter what you are looking for!
Updating your website’s PHP version is essential for maintaining site security, improving loading performance, and ensuring compatibility with modern CMS platforms like WordPress, Joomla, or custom web applications. Plesk allows you to change the PHP version on a per-domain basis directly from your control panel without impacting other websites on…
When a website folder lacks an index file (such as index.php or index.html), web servers often display a full list of all files in that directory. Known as directory indexing or directory browsing, this allows visitors to browse raw uploads, plugin files, or site assets, posing privacy and security risks.…
1. Log in to Plesk Access your Plesk control panel using the login details provided by your hosting provider. From the left‑hand menu, select Websites & Domains. 2. Open the Let’s Encrypt Extension Locate the domain you want to secure. Click SSL/TLS Certificates. If you see an existing Let’s Encrypt…
Account lockouts can be confusing, especially when you receive a notification but don’t know which system triggered it. This guide helps you identify the source of a lockout, review the relevant logs, and gather the right information before contacting support. 1. Common Sources of Account Lockouts 1.1 WordPress Security Plugins…
If your hosting account is running low on disk space, Plesk makes it easy to identify what’s using your storage. This guide walks you through how to find and review your disk usage. Checking Your Disk Usage Log in to your Plesk control panel Go to Websites & Domains and…
You can easily login to Plesk through your cloudabove account. Logging into Plesk through your cloudabove customer account When logging in through your account, you don’t need to know your cPanel username or password. Login to your cloudabove customer account at my.cloudabove.com Select Services Click on the service you wish…
This guide explains how to change the password for a mailbox in Plesk. Whether you have forgotten your current password or simply want to update it, the process takes just a few steps. If you are struggling to access your Plesk control panel, please contact support and we will be…
Something’s gone wrong with your website and you need to roll it back. Before you restore everything, it’s worth taking a moment to work out what actually broke — restoring only what’s needed is faster, less disruptive, and means you don’t lose changes that weren’t part of the problem. This…
JetBackup keeps automatic backups of each email account on your hosting. You can restore a mailbox to a previous state, or download a copy of the backup to keep locally. ⚠️ WARNING: Restoring an email account replaces the entire mailbox with the version from the backup you select. Any emails…
JetBackup maintains automatic backups of your hosting account, including files, databases, email accounts, cron jobs, DNS zones, and SSL certificates. You can restore any of these from a previous backup point, or download a copy to keep locally. This guide covers full account restores and downloads. If you only need…