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Description A third-party integration may fail to connect to a WordPress REST API endpoint and return a 403 Forbidden response, even though the endpoint is available in a browser. This can happen when automated requests are blocked by server-side bot protection rather than by WordPress itself. Symptoms The affected service…
You can use the asterisk / * symbol to create wildcard redirects in Scout, or use the Preferred domain feature. What is a wildcard redirect? A wildcard redirect preserves the page that was requested on the domain that the visitor is being redirected away from. For example, someone visiting domain.com/about…
If you need to allow remote connections to a MySQL database that’s based on one of your Scout Control Panel servers, simply follow these steps: Enabling remote access on the database Login to Scout Navigate to Databases Edit the database you want to provide access too Toggle the Remote access…
Managing MySQL databases is a common task when maintaining websites or applications. phpMyAdmin provides an easy‑to‑use web interface for exporting, importing, and running SQL queries without needing command‑line access. This guide walks you through: Exporting a database Importing a database Running SQL queries in phpMyAdmin Accessing phpMyAdmin You can usually…
Step-by-step guide to installing Docker CE via the CLI on a CentOS/RHEL 8 Scout server, allowing a site user to manage Docker with sudo, and proxying a Scout site to a Docker container.
Step-by-step guide to installing Node.js on a Scout-managed server using the Application drop-down.
Scout managed servers use the nginx web server which doesn’t natively support .htaccess files. However, you can easily create page and domain redirects directly from the Scout Control Panel. How to Create a Redirect Log in to your Scout Control Panel Navigate to Sites and select the relevant domain In…
If you’re using Scout’s WordPress SSO feature to access the dashboard and see the error message “There has been a critical error on this site”, it usually means the WordPress user that Scout is trying to use has changed. To clear the issue, trigger a manual refresh of the WordPress…
Subdomains (e.g. staging.yourdomain.com) are treated as independent sites in Scout and to create a subdomain, simply head to Sites, click Add a Site at the top-right and then select the Subdomain option. Enter the first part of the domain (e.g. staging) in the first field and select the parent domain…
If you’ve added an IP address to your site’s Trusted IPs but you’re still having issues with 401 or 403 errors when trying to access your site, here are some things to check first: Are you using Cloudflare? If your domain is using Cloudflare, ensure that the Cloudflare toggle is…