Allowing an IP Address through your Firewall on Scout
A video guide on how to configure your server’s firewall using Scout
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A video guide on how to configure your server’s firewall using Scout
A quick video guide on how to change your website’s SFTP / SSH password in Scout
If you would like to strengthen your WordPress site’s security, Scout’s WordPress Dashboard Protection feature restricts access to the WordPress administrative dashboard (or wp-admin) by IP address. The protection still allows normal users to login, such as customers of a WooCommerce installation or members of a MemberPress installation, but they…
If you need to password protect one of your sites (e.g. a staging or development site) that’s hosted on our Scout Control Panel, simply follow these steps: Login to your Scout Control Panel Navigate to Sites and click on the site (or the settings cog) you wish to protect Select…
Creating a custom email address for your domain (e.g., info@yourdomain.com) is easy with cPanel. This guide will show you how to create an email address using cPanel and you can start sending professional emails. Steps for creating an Email account: 1. Log in to Your cPanel Account Use the hosting…
What is Sentry? Sentry is a Scout Control Panel security feature that helps defend against Denial of Service attacks, unwanted crawling by bots or malicious behaviour (e.g. spamming, carding, fraudulent orders, vulnerability scanning). Sentry detects potentially unwanted automated activity by checking the behaviour of the visitor’s browser. If you are…
Your customer account email address is used to login to your cloudabove portal at my.cloudabove.com. You’ll primarily use this account to order services, pay bills and access your ticket history. If you need to update the email address associated with your account, there are two profiles that need changing: Account…
There are currently two methods to login to your cPanel hosting service, through your cloudabove account or directly via your website address. Logging into cPanel through your cloudabove customer account When logging in through your account, you don’t need to know your cPanel username or password. Login to your cloudabove…
If you’ve lost your cPanel username or password, it can be easily changed through your cloudabove customer account. Resetting your cPanel password Login to your cloudabove customer account at my.cloudabove.com Navigate to Services at the top menu Select the service you need to manage Click Change Password under the Actions…
If you no longer need a domain, it’s important that you turn off auto-renewal to ensure it’s not renewed for a further year. Once a domain is renewed, it cannot be reversed and we unfortunately cannot issue a refund as we’re not able to recover the cost of the renewal…