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All posts by Thelma R

PHP Per-Domain Settings on cPanel Reseller Accounts

Overview If you manage multiple domains or subdomains on a cPanel reseller account, you may need to run different domains on different versions of PHP. This is possible through a feature called MultiPHP Manager, which allows PHP versions to be set on a per-domain basis. What Are PHP Per-Domain Settings?…

Setting Up Redirects in Scout

Scout managed servers use the nginx web server which doesn’t natively support .htaccess files. However, you can easily create page and domain redirects directly from the Scout Control Panel. How to Create a Redirect Log in to your Scout Control Panel Navigate to Sites and select the relevant domain In…

Managing Redirects on Nginx-Hosted Domains

Need to redirect some specific URLs while also catching all other traffic with a wildcard redirect? Nginx works differently than Apache, and you may need server-level configuration to do both. The Difference On Apache, you’d use .htaccess files. On Nginx, redirects are managed in the server configuration file. This matters…

Accessing WHM for Your Reseller Account

Need to log into WHM but don’t have the URL? It’s simple—just use your server hostname or domain with port 2087. The WHM Login URL Use one of these formats: https://[server-hostname]:2087 https://[your-domain]:2087 Replace the brackets with your actual server hostname or domain name. Example: https://myserver.hosting.com:2087 https://myreseller.co.uk:2087 Don’t Know Your Hostname?…

Dealing With Spam Comments on a WordPress Website

Your WordPress site received a suspicious comment with weird links or promotional content. Don’t worry—this is spam targeting your comments section, not a sign your site is compromised. What’s Happening Spammers submit comments through your WordPress comments form hoping: You’ll approve it and they get a link from your site…

Google Workspace Domain Verification Not Working

You added the Google Workspace verification record to your DNS, but verification keeps failing. The issue is usually a typo in the DNS record or your domain pointing to the wrong nameservers. What’s Happening Google needs to find a specific TXT record in your DNS to verify you own the…

Checking Nameserver Updates and DNS Propagation

You updated your domain’s nameservers but it still looks like the old ones are active. Don’t panic—this is usually just DNS caching. Here’s how to verify the update actually went through. What’s Happening When you change nameservers, the update doesn’t appear instantly everywhere. Your local device and network might still…

Website Shows Directory Listing After Removing a Domain Forward

You removed a domain forward and now instead of your website, you see a folder listing (“Index of /”). Your site files are there—they’re just not being found. Here’s why and how to fix it. What’s Happening When you had a domain forward or 301 redirect active, the domain was…

How to Delete Email Accounts While Preserving Important Emails

Need to delete some email accounts but keep others? Before you delete anything, you need to save the messages you want to keep. Here’s how to do it safely. The Important Thing to Know Deleting an email account deletes everything in it. Once you remove a mailbox, all messages stored…

Resolving HTTP 500 Errors After Plugin Updates

You updated a WordPress plugin and now your site shows a 500 error. The issue is usually a compatibility problem between the new plugin and an outdated WordPress installation. Here’s how to fix it. What’s Happening When you update plugins, they sometimes require a newer version of WordPress to work…