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If your hosting account is running low on disk space, Plesk makes it easy to identify what’s using your storage. This guide walks you through how to find and review your disk usage. Checking Your Disk Usage Log in to your Plesk control panel Go to Websites & Domains and…
Emails forwarded from cPanel to Hotmail or Outlook.com addresses can arrive inconsistently or not at all — particularly automated emails like OTPs and access codes. This is a known issue with several possible causes. Why Does This Happen? SPF alignment breaks on forwarding — when your hosting server re-sends a…
Overview Our shared and reseller hosting servers use CloudLinux with CageFS to isolate hosting accounts from one another. This improves both security and stability for all customers on the server. What Is CloudLinux? CloudLinux is a specialised operating system for shared hosting. It enforces per-account resource limits (CPU, memory, I/O)…
Overview When uploading files to the WordPress Media Library, you may encounter errors such as: “Unexpected response from the server””HTTP error””The uploaded file exceeds the upload_max_filesize directive”Upload progress bar stalling or timing out These errors are most commonly caused by PHP configuration limits on the server. This guide will help…
Overview When setting up an email account in Thunderbird on shared cPanel hosting, you may see a warning such as: “The certificate is not trusted because it is self-signed””The certificate is only valid for hosting06.layerip.com””Unable to verify the identity of the server” This is a common and expected behavior on…
WordPress Plugin Update “Could Not Copy File” Error on Reseller Hosting Overview When updating WordPress plugins on reseller hosting, you may encounter an error such as: “Could not copy file””Update failed: Could not copy file.” This is a file permissions or ownership issue on the server and requires engineer assistance…
Overview If you’ve registered a domain with a spelling mistake or typo, unfortunately it is not possible to rename or modify a domain name once it has been registered. This is a technical limitation at the registrar level and applies to all domain registrars worldwide. Why Domain Names Cannot Be…
Overview If you manage multiple domains or subdomains on a cPanel reseller account, you may need to run different domains on different versions of PHP. This is possible through a feature called MultiPHP Manager, which allows PHP versions to be set on a per-domain basis. What Are PHP Per-Domain Settings?…
Scout managed servers use the nginx web server which doesn’t natively support .htaccess files. However, you can easily create page and domain redirects directly from the Scout Control Panel. How to Create a Redirect Log in to your Scout Control Panel Navigate to Sites and select the relevant domain In…
Need to redirect some specific URLs while also catching all other traffic with a wildcard redirect? Nginx works differently than Apache, and you may need server-level configuration to do both. The Difference On Apache, you’d use .htaccess files. On Nginx, redirects are managed in the server configuration file. This matters…