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When you’re away from your inbox whether for vacation, holidays, or business travel, setting up an out-of-office autoresponse ensures that anyone who contacts you knows when to expect a reply and who to reach in your absence. What Is an Autoresponder? An autoresponder is an automatic email reply that informs…
If you visit your WordPress site and see a blank white screen displaying “Error establishing a database connection”, don’t panic! This is one of the most common errors in WordPress, and it usually means WordPress has lost communication with the database where all your posts, pages, and settings are stored.…
If you’ve lost or forgotten your cPanel password, don’t worry — you can reset it quickly without contacting support in most cases. Option 1 — Reset via the Login Page Go to your cPanel login page (e.g. yourdomain.com:2083 or cpanel.yourdomain.com) Click Reset Password Enter your cPanel username or the email…
Upgrading your site’s PHP version (for example, moving from PHP 7.4 to PHP 8.x) is essential for security and speed. However, it’s not uncommon to hit a snag immediately after an upgrade, such as seeing the dreaded message: “There has been a critical error on this website. Please check your…
A common point of confusion when setting up email accounts in cPanel is the difference between an individual Mailbox Quota and your overall Account Disk Limit. If you’ve set a mailbox to “Unlimited”, you might wonder why you suddenly receive storage warnings or why your emails stop arriving. This guide…
cPanel’s webmail (Roundcube) support CalDAV for syncing calendar with external services such as Apple Calendar, or mobile devices. However, there are limitations when using Google Calendar. What Is CalDAV? CalDAV allows calendar apps to read and write events stored on a remote server. It enables: Two‑way syncing of events Access…
Website files and database restore on cPanel reseller accounts can be done using Jetbackup or Acronis. Ideally restoring a website files and database type from backup will NOT impact emails or inboxes. Type of backup Restoration available with Jetbackup 5 Full Backups: Restoring a full backup will rollback entire account…
Account lockouts can be confusing, especially when you receive a notification but don’t know which system triggered it. This guide helps you identify the source of a lockout, review the relevant logs, and gather the right information before contacting support. 1. Common Sources of Account Lockouts 1.1 WordPress Security Plugins…
Having a secure website isn’t just a nice-to-have anymore—it’s a must! A free SSL certificate ensures your visitors’ data stays safe, builds trust, and keeps Google happy. If you’ve looked for the old “AutoSSL or SSL/TLS Status” button recently and noticed it’s missing, don’t worry! cPanel updated its look. Issuing…
Emails forwarded from cPanel to Hotmail or Outlook.com addresses can arrive inconsistently or not at all — particularly automated emails like OTPs and access codes. This is a known issue with several possible causes. Why Does This Happen? SPF alignment breaks on forwarding — when your hosting server re-sends a…