If you have any question you can ask below or enter what you are looking for!
Before you begin (important for existing services) If there are any active services on your domain (for example, a live website or email accounts), please contact our support team before you request the transfer. We’ll make sure your DNS zone is set up on our side first so that your website…
Description If your domain is registered with another provider and you want cloudabove to host both the website and email for that domain, the simplest setup is to point the domain to your hosting account using the cloudabove nameservers. Once the domain is pointing correctly, the SSL certificate is usually…
👉 The following guide applies to non-UK domains (e.g. .com, net, org). If you need to transfer your *.uk domain, please see Transferring a .uk domain away from cloudabove To transfer your domain away from cloudabove simply involves ensuring your domain is unlocked and then supplying the domain’s EPP/authorisation code.…
If you need to transfer a domain out of your cloudabove account, simply follow these steps: Request your new registrar’s IPS tag Login to your account via my.cloudabove.com Navigate to Domains Select the *.uk domain you would like to transfer Click Release Domain under the left-hand Manage section Enter your…
When you register a domain some contact information get’s associated with it such as your name/your company name, email address and phone number etc. This information is primarily used for verification by domain registrars and is typically hidden from public view. But there may come a time where you need…
⚠️ Note: If your domain is already being used for email, a website, or any other services, please read the next section carefully before starting the transfer. Before you begin (important for existing services) If there are any active services on your domain (for example, a live website or email…
What is the Hosts File? The hosts file tells your computer which IP address to use for a specific domain name, overriding public DNS. This is useful for testing a website on a new server before updating DNS publicly. Common use case: You’ve built a new website on our servers…
This guide will show you how to add additional domains to your hosting. Login to your cPanel account. When you first set up an account with us, you would have received an email with the details on how you can gain access to your control panel. If you have lost…
What is an SSL Certificate? An SSL certificate encrypts data between your website and visitors, enabling HTTPS (a security icon in browsers). It’s essential for security, SEO, and building trust with visitors. How to Install a Free SSL Certificate Step 1: Access SSL/TLS Status Log in to cPanel Scroll to…
Managing DNS (Domain Name System) records is essential for directing traffic to your website, email servers, and other services. cPanel provides a user-friendly interface called the Zone Editor to help you add, edit, and manage DNS records easily. What Are DNS Records? DNS records are instructions stored in authoritative DNS…