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Adding your email to Mozilla Thunderbird Adding your email account to Mozilla Thunderbird allows you to manage your emails all in one place. This guide walks you through the steps to get started using Thunderbird for your emails. What you require: Before you begin, make sure you have: Your full…
Setting up email accounts on your domain allows you to communicate professionally with clients and team members. You can easily set up new mailboxes yourself in cPanel or request our support team to create them for you. To do so: Log in to your cPanel dashboard. Scroll to the Email…
When you’re away from your inbox whether for vacation, holidays, or business travel, setting up an out-of-office autoresponse ensures that anyone who contacts you knows when to expect a reply and who to reach in your absence. What Is an Autoresponder? An autoresponder is an automatic email reply that informs…
A common point of confusion when setting up email accounts in cPanel is the difference between an individual Mailbox Quota and your overall Account Disk Limit. If you’ve set a mailbox to “Unlimited”, you might wonder why you suddenly receive storage warnings or why your emails stop arriving. This guide…
cPanel’s webmail (Roundcube) support CalDAV for syncing calendar with external services such as Apple Calendar, or mobile devices. However, there are limitations when using Google Calendar. What Is CalDAV? CalDAV allows calendar apps to read and write events stored on a remote server. It enables: Two‑way syncing of events Access…
Website files and database restore on cPanel reseller accounts can be done using Jetbackup or Acronis. Ideally restoring a website files and database type from backup will NOT impact emails or inboxes. Type of backup Restoration available with Jetbackup 5 Full Backups: Restoring a full backup will rollback entire account…
Email headers contain detailed routing and authentication information that can help diagnose delivery delays, spam classification, spoofing attempts, and other mail flow problems. They include information such as: Sender and recipient servers Authentication results (SPF, DKIM, DMARC) Message ID and unique identifiers Spam‑filtering results Why Email Headers Matter Viewing full…
Emails forwarded from cPanel to Hotmail or Outlook.com addresses can arrive inconsistently or not at all — particularly automated emails like OTPs and access codes. This is a known issue with several possible causes. Why Does This Happen? SPF alignment breaks on forwarding — when your hosting server re-sends a…
Overview When setting up an email account in Thunderbird on shared cPanel hosting, you may see a warning such as: “The certificate is not trusted because it is self-signed””The certificate is only valid for hosting06.layerip.com””Unable to verify the identity of the server” This is a common and expected behavior on…
Need to delete some email accounts but keep others? Before you delete anything, you need to save the messages you want to keep. Here’s how to do it safely. The Important Thing to Know Deleting an email account deletes everything in it. Once you remove a mailbox, all messages stored…