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File permission issues can cause surprising problems – broken uploads, missing images, or strange errors. The good news? Scout makes fixing this incredibly simple. One click and you’re done. When You Might Need This Permission issues often show up when: File uploads aren’t working Images or assets aren’t displaying You’re…
Sometimes your server needs a fresh start. Whether it’s running slow or has stuck processes, this guide will walk you through rebooting safely in Scout. Step 1: Access Your Server Settings Log into cloudabove.com and open your Scout control panel. From the left menu, select “Servers”. Step 2: Verify You…
Need a local copy of your website? Whether you’re archiving, migrating, or just being extra safe, this guide shows you how to create and download a complete backup in Scout. Step 1: Open Site Settings Log into cloudabove.com and open your Scout Control Panel. You’ll see your sites listed on…
While most of the time you’ll want to keep your website(s), there may be a scenario in which you no longer need it and want to remove them. For example, if it’s an old staging/development website that you no longer use and you want to remove to make space for…
Sometimes you’ll want to allow SSH/SFTP access to your sites to a colleague or a web developer, but maybe you’re not comfortable with handing over the SSH/SFTP password. Another method for allowing access is to add a public SSH key to the site. đŸ’¡Note: This guide assumes you know how…
You can reset your SFTP password in Scout in just a few clicks. This is useful if: You want to improve the security of your account, or You need to share SFTP login details with a trusted developer. Login to your cloudabove account Go to cloudabove.com Login to your account…
Scout’s built-in migration tool makes transferring your website from cPanel hosting simple and straightforward. Prerequisites SSH access enabled on your cPanel account (contact your current host if not available) Access to both cPanel and Scout Control Panels Step 1: Create New Site in Scout Log in to Scout at cloudabove…
If you need to password protect one of your sites (e.g. a staging or development site) that’s hosted on our Scout Control Panel, simply follow these steps: Login to your Scout Control Panel Navigate to Sites and click on the site (or the settings cog) you wish to protect Select…
Quick Start Log in to cloudabove Select Scout Control Panel from the menu Click “Add a site” (top right corner) Step 1: Choose Your Domain Type You have three options: OptionWhen to UseExampleDomainYou have a registered domain nameexampledomain.comSubdomainSite will be on a subdomainshop.exampledomain.comTemporary domainDon’t have a domain yet or want…
What is Sentry? Sentry is a Scout Control Panel security feature that helps defend against Denial of Service attacks, unwanted crawling by bots or malicious behaviour (e.g. spamming, carding, fraudulent orders, vulnerability scanning). Sentry detects potentially unwanted automated activity by checking the behaviour of the visitor’s browser. If you are…