WordPress brute force attacks – do you need to worry?
Brute force attacks are one of the most common threats facing WordPress sites. If your WordPress security plugin has been flagging these attempts, you’re not alone — and the good news is that the risk is very manageable with the right precautions in place. What is a brute force attack?…
SSL Certificate Validity Changes Explained (199-Day Certificates)
Why SSL Certificates Are Now Valid for 199 Days Overview You may notice that newly issued SSL certificates are now valid for 199 days instead of 365 days. This is part of an industry-wide change introduced by Certificate Authorities (such as Sectigo and DigiCert) to improve security standards across the…
Website malware & what to do next
If you’ve found malware or suspect your site has been infected, we’re here to help. How to know if your site is infected with malware Most infected sites may have the following symptoms: Randomly redirecting to third-party sites Suspicious content changes (e.g. defacement, new pages, unrelated content) Unrecognised admin-level users…
Managing unwanted bots in Scout
A video guide on how you can use Scout’s Bot blocker or Rate Limiting features to manage unwanted traffic
Enable Bad Bot Blocking Protection & Rate Limiting Mode
Keep automated attackers off your site. Scout blocks malicious bots by default, but you can fine-tune protection or add exceptions for legitimate bots you trust. Step 1: Open Security Settings Log into cloudabove.com and open your Scout Control Panel. Click the Settings icon beside the site you want to protect.…
Adding an SSH key in Scout Control Panel
Sometimes you’ll want to allow SSH/SFTP access to your sites to a colleague or a web developer, but maybe you’re not comfortable with handing over the SSH/SFTP password. Another method for allowing access is to add a public SSH key to the site. 💡Note: This guide assumes you know how…
Changing a cPanel account password
As a Reseller, you will be given access to a WHM account which provides various tools for managing the hosting of your clients such as creating new cPanel accounts via WHM > Create a New Account, as well as listing any created accounts via WHM > List Accounts so you can find/access specific accounts all…
Google (Gmail) rejecting emails – SPF, DKIM & DMARC setup guide
Description If emails sent from your domain to Gmail addresses are being rejected or marked as undeliverable, this is usually because Google has tightened its email authentication requirements.Your domain must now have the correct SPF, DKIM, and DMARC records in place to verify that emails are sent from authorised servers.…
Password protecting a site in Scout
If you need to password protect one of your sites (e.g. a staging or development site) that’s hosted on our Scout Control Panel, simply follow these steps: Login to your Scout Control Panel Navigate to Sites and click on the site (or the settings cog) you wish to protect Select…
Password Protecting Your Website
It’s a common request to password protect a website for many reasons. cPanel makes this easily achievable as it has the ability to password protect any website or folder from within the Directory Privacy section. 1. Login to your cPanel account. When you first set up an account with us, you would have…