cPanel

60 Articles

Checking your email deliverability in cPanel

Email deliverability ensures your emails reach recipients’ inboxes without being blocked or marked as spam. cPanel helps you monitor three key authentication methods: SPF, DKIM, and DMARC.Why Email Deliverability MattersPoor email deliverability can result in:1. Emails being rejected by recipient servers (bounced)2. Messages landing in spam/junk folders3. Domain reputation damageMajor…

Allowing specified emails through spam filters

Spam filters are essential for keeping your inbox clean, but they can sometimes be overzealous, blocking legitimate emails from trusted senders. To ensure important messages from trusted senders always reach your inbox, you can whitelist specific email addresses or domains. This guide walks you through the process using Spam Filters…

Creating an email account in cPanel

Creating a custom email address for your domain (e.g., info@yourdomain.com) is easy with cPanel. This guide will show you how to create an email address using cPanel and you can start sending professional emails. Steps for creating an Email account: 1. Log in to Your cPanel Account Use the hosting…

How to login to cPanel

There are currently two methods to login to your cPanel hosting service, through your cloudabove account or directly via your website address. Logging into cPanel through your cloudabove customer account When logging in through your account, you don’t need to know your cPanel username or password. Login to your cloudabove…

How to reset your cPanel account password

If you’ve lost your cPanel username or password, it can be easily changed through your cloudabove customer account. Resetting your cPanel password Login to your cloudabove customer account at my.cloudabove.com Navigate to Services at the top menu Select the service you need to manage Click Change Password under the Actions…

Out of memory error with Node.js and cPanel Terminal

Description When running a npm or Node.js command via the Terminal app in cPanel, a “Out of memory” error message is returned. Cause The issue is not typically due to a hosting-level resource limit such as memory or storage. The emulated Terminal app in cPanel itself has an artificial memory…

Next.js “Module not found” when running a Next.js build in cPanel

Description When running npm run build, or next build, npm returns the error “Module not found”. npm ci or npm install shows that all dependencies or modules are installed. Cause Path issue cPanel’s virtual environment causes issue with TypeScript’s path aliases, which can prevent npm build from discovering the location…

Configuring Email Filters in cPanel

This guide will show you how to setup Email Filters, which will allow you to fine tune what emails go where, based on specified criteria. Login to your cloudabove cPanel account. When you first set up an account with us, you would have received an email with the details on…

Email settings for cPanel-based hosting

In almost all cases, we recommend using the account type of Other/IMAP when adding an email account to your PC, Mac or phone/tablet. If you’re having trouble sending/receiving, please double check that your settings align with the below. Incoming settings Replace yourdomain.com with your actual domain, or email address. IMAP…

Creating an email forwarder in cPanel

Email forwarders allow you to redirect incoming messages from one email address to another automatically. This is especially useful if you manage multiple inboxes or want to consolidate communications. This guide walks you through setting up email forwarders using cPanel interface. What You’ll Need Access to your cPanel account. The…