All posts by Ryan D
Transferring a domain away from cloudabove, or requesting your EPP code
👉 The following guide applies to non-UK domains (e.g. .com, net, org). If you need to transfer your *.uk domain, please see Transferring a .uk domain away from cloudabove To transfer your domain away from cloudabove simply involves ensuring your domain is unlocked and then supplying the domain’s EPP/authorisation code.…
Transferring a .uk domain away from cloudabove
If you need to transfer a domain out of your cloudabove account, simply follow these steps: Request your new registrar’s IPS tag Login to your account via my.cloudabove.com Navigate to Domains Select the *.uk domain you would like to transfer Click Release Domain under the left-hand Manage section Enter your…
Website malware & what to do next
If you’ve found malware or suspect your site has been infected, we’re here to help. How to know if your site is infected with malware Most infected sites may have the following symptoms: Randomly redirecting to third-party sites Suspicious content changes (e.g. defacement, new pages, unrelated content) Unrecognised admin-level users…
How to cancel your hosting service
At cloudabove, you’re free to come & go as you please and it’s straight forward to request a cancellation through your cloudabove account. We’re rarely beaten on price and never on quality, so if you’re seeking pastures new for whatever reason, please talk to us first. Likewise, if you’re moving…
How to see your service’s renewal date & price
If you’re looking to review your costs, you can see a list of your services and their monthly or annual costs in your cloudabove customer portal. Login to your cloudabove account via my.cloudabove.com Select Services from the top menu You will see a table of your services, including the product…
How to use Scout’s caching to speed up your site(s)
A video guide on Scout’s full page caching feature
Using Scout’s Git integration
A video guide on how to deploy your Scout-hosted app via Git
Using Git push to deploy with Scout
A video guide on how to use Scout’s webhooks to automate deployments when pushing to a Git repository
One-click WebP image optimisation in Scout
A video guide on how to use Scout’s Image Optimisation feature that will automatically convert your images to WebP in just a few clicks
How to import a site from cPanel to Scout
A video guide on Scout’s import tool, demonstrating how you can easily import an existing cPanel-hosted WordPress site into Scout