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Description If emails sent from your domain to Gmail addresses are being rejected or marked as undeliverable, this is usually because Google has tightened its email authentication requirements.Your domain must now have the correct SPF, DKIM, and DMARC records in place to verify that emails are sent from authorised servers.…
This guide explains how to add your hosted email account to the Gmail app on an Android phone or tablet. The Gmail app can be used for both Gmail and non-Gmail email accounts. For our mailboxes, we recommend using IMAP, as this keeps your email synced across your phone, webmail,…
Adding your email account to Microsoft Outlook allows you to manage your emails, calendar, and contacts all in one place. This guide walks you through the steps to get started using the Outlook App for your emails. What you require: Before you begin, make sure you have: Your full email…
Email deliverability ensures your emails reach recipients’ inboxes without being blocked or marked as spam. cPanel helps you monitor three key authentication methods: SPF, DKIM, and DMARC.Why Email Deliverability MattersPoor email deliverability can result in:1. Emails being rejected by recipient servers (bounced)2. Messages landing in spam/junk folders3. Domain reputation damageMajor…
Spam filters are essential for keeping your inbox clean, but they can sometimes be overzealous, blocking legitimate emails from trusted senders. To ensure important messages from trusted senders always reach your inbox, you can whitelist specific email addresses or domains. This guide walks you through the process using Spam Filters…
Creating a custom email address for your domain (e.g., info@yourdomain.com) is easy with cPanel. This guide will show you how to create an email address using cPanel and you can start sending professional emails. Steps for creating an Email account: 1. Log in to Your cPanel Account Use the hosting…
This guide will take you though adding a mail account for Windows 10 Mail. 1. Click the start menu (Windows icon) in the bottom left and start typing “Mail” 2. Once Windows Mail is open, click “Add Account” 3. Select “Other account, POP, IMAP” 4. Now add your full email address and password…
This guide will show you how to setup Email Filters, which will allow you to fine tune what emails go where, based on specified criteria. Login to your cloudabove cPanel account. When you first set up an account with us, you would have received an email with the details on…
In almost all cases, we recommend using the account type of Other/IMAP when adding an email account to your PC, Mac or phone/tablet. If you’re having trouble sending/receiving, please double check that your settings align with the below. Incoming settings Replace yourdomain.com with your actual domain, or email address. IMAP…
Description Your SMTP plugin or app integrates with a third-party SMTP or transactional email service such as Mailgun, SendGrid, Brevo, Mandrill or AWS SES and it can’t send emails. You may see errors such as: Could not open a socket to the SMTP server Connection timed out Failed to connect…